Terms & Conditions – Solver ERP Softwares

1. Software Licence is non-transferable and is valid for use on a single computer only. For additional computers, separate licences must be purchased.

2. Rates mentioned do not include any service charges, maintenance charges, or configuration charges. These charges will be billed separately.

3. Data Backup Responsibility: Taking timely backups of data is the sole responsibility of the software operator. Solver Softwares or its employees will not be liable for any loss or damage of data due to negligence, incorrect power supply, hardware failure, or any other reason.

4. Software Provided “As Is”: The softwares provided to customers are sold as they are. No commitment is made for customization or modification.

5. Payments will be accepted via Cheque, RTGS, NEFT, or Demand Draft.

6. Licence Replacement: In case of loss, damage, or theft of Software Licence or Computer, the customer will be required to repurchase the full licence.

7. Support Policy: Online support is limited to software-related technical support only. No support will be provided for hardware, PC, printers, barcode scanners, or accounting-related issues.

8. Vendor Responsibility: The local software vendor (who sold the software) will be responsible for providing services and technical support.

9. Refund Policy: The software amount is non-refundable under any circumstances.

10. Jurisdiction: All disputes and legal matters are subject to Barnala jurisdiction only.