More in Backup & maintenance
Updates come only from inside E-Lab. There are three doors to the same official update: the start screen banner New release available, the Updates panel on the login screen, and the Check For Updated Version... link at the bottom left of the main window. E-Lab never updates by itself.
Back up first
- Stop work on all PCs
Everyone saves open entries and closes E-Lab. - Take a backup
On Select Company, click your company, then Backup My Data. Wait for Backup Done Successfully. - Copy it elsewhere
Copy the file to a pen drive or a second PC.
Install from the main window
- Check for the update
Open the company and click Check For Updated Version.... If there is nothing new, it shows No higher version available yet. - Wait for the download
It shows Please Wait... Finding Latest Version. The window may freeze while the file downloads. Do not close it. - Click again to install
When it reads Updated Version Available.. Click To Install.., click it. A box shows the new and current version, what is new, and asks Do you wish to install...? - Confirm
Click Yes. E-Lab closes at once and the installer starts. Follow it. - First open after the update
Opening the company can take longer the first time, while E-Lab upgrades the file. Do not close E-Lab. - Check
Look at a few old entries, preview a report and print one page.
From the start or login screen
On the start screen, Update now runs the installer if it was already downloaded. Otherwise it opens the official download page in the browser. Later hides the banner. On the login screen, the Updates panel shows what is new, and either Update now or You are on the latest release.
Only the real update
The file comes from Solver's release server through E-Lab itself, not from a forwarded link.
A way back
The backup you took first is your protection if anything looks wrong after the update.
Questions people ask
Where is the downloaded file?
In the updates folder in the E-Lab program folder, named after the version. Older files there are removed when a new one downloads.
Is my data safe during the update?
Take a backup before every update and keep a copy off the PC. That backup is your protection.
The first open after updating is very slow.
E-Lab is upgrading the company file once. Let it finish.
Does E-Lab update by itself at night?
No. It updates only when someone clicks.