Questions before you buy, and after.
The questions people ask us most are below. Each feature page also answers the questions about its own screen, and the search page looks through all of them.
Before you buy 8
PC Software aur Mobile App alag alag khareedne padte hain?
Nahin! Red Apple 11 ek complete package hai jisme Mobile App bhi shamil hai aur PC Software bhi. Dono ek hi system ke hisse hain aur real-time sync karte hain. Ek baar khareedne ke baad dono ka full access milta hai.
Kya internet ke baghair bhi kaam karta hai?
Haan! PC Software completely offline kaam karta hai. Mobile App bhi basic billing offline kar sakta hai. Internet hone par dono automatically sync ho jaate hain. Load shedding ya weak network mein bhi kaam jaari rehta hai.
Mandi rates kaise update hote hain?
Red Apple ki dedicated team rozana fresh rates collect karti hai aur app mein update karti hai. App internet se connected ho to automatic update aa jata hai. Aap khud bhi rates update kar sakte hain apni local mandi ke hisaab se — kisi bhi region mein.
Commission aur Arhat ka hisaab kaise karta hai?
Har party ke liye alag arhat percentage set kar sakte hain. Jab bhi sale ya purchase bill banta hai, system automatically commission calculate kar leta hai. Monthly commission report aur party-wise breakdown bhi milti hai. Commission slip print bhi hoti hai.
Kya multiple users ek saath use kar sakte hain?
Haan! PC Software mein multi-user support hai. Aap cashier, manager aur owner ke alag alag roles set kar sakte hain. Har user ke liye alag permissions set hoti hain. Ek hi network par multiple computers par ek saath kaam kar sakte hain.
Training aur support kaise milega?
9+ step-by-step Urdu tutorial videos YouTube par available hain. WhatsApp support bhi available hai. Installation ke waqt free training di jaati hai. Software update hone par naye features ki video bhi upload ki jaati hai.
What is Red Apple LIVE and how do I get it?
Red Apple LIVE connects your PC software to your phone. Every sale, receipt and change on the PC appears on your phone the moment it happens — with a live dashboard, party ledgers, reports, arrivals & stock, crate balances and instant alerts. It works inside the Red Apple mobile app: open the Live tab and sign in with your License No. and the same username & password you use in the PC software.
Is Red Apple LIVE safe? Who can see my business data?
Only you. A company can be added on a phone only with the App Password that you create on your own PC — and that password is one-way encrypted, never stored anywhere in readable form. You can see every phone connected to your firm and remove any of them at any time. And nobody can edit or delete your entries from the phone — if anyone changes anything on the PC, you get an instant alert with the old and new values.
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See Red Apple 11 on your own mandi work.
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