RedApple11
12.1 Mobile app: getting started

First-time setup

The first time you open the app it walks you through setup. You tell it your company details, verify your WhatsApp number, and choose how the app will work: stand-alone on its own, or connected to your Red Apple PC software.

More in Mobile app: getting started
Where to find it
MenuMobile App: Getting Started › First launch

How to use it

  1. Open the app. The New User Setup screen appears.
  2. Fill Company Name, Address, City and Nature of Business.
  3. Enter your WhatsApp Number with the country code and press Send OTP. Check WhatsApp for a 6-digit code, enter it and press Verify.
  4. Press Activate as Standalone to use the app on its own.
  5. Already use Red Apple on a PC? Enter the License / Token No. and Partner Code and press Connect to Software instead.

Key points

  • On activation the app shows your App Code. Keep it safe: it links your bills.
  • You can skip verification with Set up now, verify later. Billing works straight away.
  • Company name and city are compulsory.
  • The mode you choose decides what the Dashboard and Masters screens show.

Messages you may see

  • “Please enter a valid WhatsApp number.”
  • “Partner Code does not match”
  • “Invalid License Number”

On this screen

ButtonsSend OTP · Verify · Resend OTP · Set up now, verify later · Activate as Standalone · Connect to Software
FieldsCompany Name · Address · City · WhatsApp Number (with country code) · Enter 6-digit OTP · License / Token No. · Partner Code · Nature of Business

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