View full size ↗The everyday problem
The document and the delivery are two separate sources of information. Recording a bill accurately does not prove that every listed quantity arrived. Give the person checking the goods a way to communicate shortages, extra units or damage.
A workable process
Compare item identifiers, pack sizes and quantities at receipt. Record any difference with the supplier document reference and keep it visible to the person entering the purchase. Demonstrate the supported process for recording and resolving those exceptions in your setup.
A practical example
A bill lists ten cartons, but the delivery contains nine cartons and one damaged package. If the entry operator sees only the invoice, the recorded stock may overstate what is usable on the shelf. The receipt note provides the missing context.
Before you finish
Agree who approves the final entry and how pending supplier differences are tracked. Avoid changing a bill total informally without keeping the document trail and the reason for the difference.
Try this check with your team
Suppose the bill says 24 units but the receiving count is 22. Check whether two units are packed separately, whether a unit conversion applies or whether the supplier confirms a shortage. Keep the document and physical-count references together.
What the result tells you
Do not erase the difference by typing whichever number makes the screen convenient. Resolve the receipt and commercial position, then use the agreed purchase and adjustment workflow so stock and supplier dues represent what actually happened.
See this workflow in Speed Plus.
Bring a sample transaction and your questions to a product demo.
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