The everyday problem
A connected mobile workflow is easiest to understand when you follow one small order from the phone to the desktop. Start with a few familiar items so the team can concentrate on the handoff rather than searching an unfamiliar catalogue.
A workable process
Confirm the participating business and account setup with the demo team. Select items and quantities on the phone, submit through the supported workflow and locate the request in Speed Plus. Compare item identity and quantities before continuing to the next step.
A practical example
Use an order containing two different pack sizes of a familiar product. If the retailer and wholesaler use different descriptions, the demonstration should explain how the records are connected. Seeing an order notification is only the beginning; review the received lines as well.
Before you finish
Ask who reviews incoming requests, what connection is needed and how an unresolved order is identified. Keep the sample reference so both sides can discuss the same transaction during training.
Try this check with your team
Prepare a three-line order on the phone, with one item ordered in more than one unit of quantity. Find the request at the receiving business and compare the customer, items and quantities line by line. Then follow the supported review and conversion steps.
What the result tells you
The test passes when both ends can identify the same request and explain what happens next. Seeing the phone’s submit message alone does not establish that the business has received, accepted or billed the order.
See this workflow in Speed Plus.
Bring a sample transaction and your questions to a product demo.
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