SpeedPlus9
Guide 25 Online and mobile

Web Store, Website Studio & Shop Hub

Give your shop its own website with photos, categories and a cart, built from the items already in Speed Plus, and take orders from your customers' phones.

  • Owner
  • Staff
  • Customer
  • Dealer
Your Web Store licence card
01A website from your own itemsNames, rates, stock and photos come from the item masters you already keep. Change a rate in Speed Plus and the website follows.
02Orders from the customer's phoneA cart, pickup or home delivery, cash, UPI or khata. Each order lands in Web Orders on your PC, ready to bill.
03Customers who come backOffers that ring their phone, your Google review link, their points and past orders, and a bill link after every visit.
In this guide
Quick steps
  1. Open Help → My Web Store, Web Order & Web POS and click the Web Store tab
  2. Finish the checklist, top to bottom; the blue row is next
  3. Press Save & Sync to Server
  4. Switch the website on in Website Studio
  5. Copy the link and send it on WhatsApp

The Web Store is your shop's own website. It shows your items with photos and prices in a few clear categories, and lets a customer fill a cart and order from a phone. Everything comes from the item masters you already keep in Speed Plus 9, so there is no second list to maintain. This chapter is for the owner who sets it up, the staff who handle the orders, and the dealer who issues the licence.

Where to find it
MenuHelp → My Web Store, Web Order & Web POS, then the Web Store tab
NeedsWeb Store licence card from your dealer (15-day free trial) · internet on the shop PC · the shop PC switched on
Works withAccess and SQL Server companies

29.1What the Web Store is

OwnerDealer

Speed Plus 9 has two ways for a customer to order online. Web Order (Chapter 28) is a plain order link. The Web Store is a full website: banner and logo, category tiles, a search box, item cards with photos, a cart, and the Shop Hub tabs for offers, reviews and rewards. Each shop gets its own address in the form https://yourshop.bazarai.in, where yourshop is the free web address you choose.

The two are separate products with separate switches, separate licence cards and separate tabs on the settings screen. A shop that only wants a website buys only the Web Store card.

 Web Order (Chapter 28)Web Store (this chapter)
Customer opensAn order link on bazarai.inThe shop's own website, yourshop.bazarai.in
LookOne fixed listBanner, logo, categories, photos, twelve colour presets
SwitchWeb Order tab, Take orders on this linkWeb Store is on on this PC, and Website Studio step 1
LicenceWeb Order card, free-order trialWeb Store card, 15-day free trial
Orders arrive inWeb Orders screenThe same Web Orders screen
ExtranoneShop Hub, Bill Link, Daily Posters
Example Gurunanak Mart is a kirana shop with 1,800 items in Speed Plus 9. It does not want an order link for wholesale buyers; it wants families nearby to see its items with photos. It buys only the Web Store card, picks the address gurunanakmart.bazarai.in, and puts the QR code at the counter.

29.2How the pieces connect

OwnerStaff

Your shop PC holds the items, rates and photos. The Sp9Pos server keeps a copy and serves the website. The customer's phone opens the website, and the order travels back the same way.

Shop PCSpeed Plus 9
items, photos
Sp9Pos serveryour shop's website
yourshop.bazarai.in
Customer's phoneany browser
order
Shop PCWeb Orders screen

Items go up when you press Save & Sync to Server; changed photos follow on their own. Orders come down whenever the PC is on and connected. If the PC is off, the customer can still browse and order. The page shows Shop computer offline — orders still reach them, and the order waits on the server.

Caution The shop PC must be on, with Speed Plus 9 open and Web Store is on ticked, for items, photos and orders to flow (29.3). Tick it on one PC only.

29.3The Web Store's own switch New in 2026

OwnerDealer

The Web Store no longer leans on Web Order. Two things switch it on, and both are its own.

SwitchWhereWhat it does
Web Store is on — this PC sends items, photos and orders to your storeWeb Store tab, card Your Web Store licenceLets this PC send items and photos to the store and bring its orders down. Checklist row 2 Turn on Web Store ticks it and saves in one press.
Website is On / OffWebsite Studio, step 1Opens or closes the website for customers. Off shows Store unavailable with Store is off.

Store customers sign in and place orders under the Web Store's own switch and card. A shop with only a Web Store card can keep Take orders on this link off, and its store keeps taking orders after Web Order's ten free orders are used.

The message tells you which switch is wrong. Store is off is the Web Store switch in Website Studio. Ordering is currently off belongs to Web Order and its Take orders on this link switch (Chapter 28).

Note Web Store is on belongs to the PC, like the other switches on this screen. Your other Web Store settings are kept in the company database and come back with a restore. On a new or renamed PC the tick starts off; tick it again on the shop PC and press Save & Sync to Server.
Example Gattani Sweets bought a Web Store card in October and never used Web Order. On its shop PC the owner presses Turn on in checklist row 2, enters the card, and switches the website on in Website Studio. Customers sign in with the WhatsApp code and order, although Take orders on this link is off.
Your Web Store licence card
The Your Web Store licence card: License No. and Partner Code with the licence state after them, and the ticks Web Store is on, Scan & Go in store and I do not keep stock.

29.4The setup checklist

OwnerDealer

Open Help → My Web Store, Web Order & Web POS and click the Web Store tab. This tab is the home screen for everything in this chapter. The checklist is headed Do these in order. The blue one is what to do next. The rows are always in the same order. The first unfinished row is blue and carries the main button; the other rows keep a small button (Change, Open or Add more) so you can go back. Press the blue row.

RowDone whenButton
1. Shop codeA Shop Code existsGenerate. Made once, never changes.
2. Turn on Web StoreThis PC is set to sendTurn on ticks Web Store is on and saves. Until then the row reads Off — nothing reaches your store yet.
3. Web Store licenceTrial running or licensedEnter licence goes to the License No. box (29.12).
4. Shop name and lookShop named on the serverOpen opens Website Studio (29.7).
5. Which groups appearAt least one group chosenChoose opens Web Categories (29.5).
6. PhotosAt least one item has a photoAdd photos opens Find product photos (29.6).
7. Send items to the shopItems sent onceNo button. Press Save & Sync to Server at the bottom of the screen. The row then shows Last sent with date and time.
8. Switch the shop onWebsite switch is onOpen opens Website Studio step 1.
9. See your shopAll rows above doneOpen opens your website. The row reads Your shop is live.

Below the checklist is a row of tool buttons: Web Orders, Photo readiness, AI product photos, Daily posters, Categories, Photos to review and Photo sources. Every screen in this chapter opens from here; there is no separate Web Store menu on the menu bar. The tab also has a Your shop's address card with Copy, Open and Send buttons, and the licence card Your Web Store licence with three ticks:

  • Web Store is on — this PC sends items, photos and orders to your store. Row 2 ticks this for you (29.3).
  • Scan & Go in store — customers scan items in the shop with their phone. Scan & Go at your own counter is in Chapter 37.
  • I do not keep stock — show every item as available. The hint under it reads: Leave this off if you do keep stock — then an item sells out and stops showing.
Example On day one the checklist shows rows 1 to 3 ticked and row 4 Shop name and look in blue. The owner presses Open, names the shop in Website Studio and comes back. Row 5 Which groups appear is now blue and reads "0 of 83 chosen". The checklist always tells you the one next step.
Note The website decides "in stock" from purchases minus sales. Opening stock is not counted. A shop that never enters purchase bills sees every item marked Out of stock on the website. That is what the I do not keep stock tick is for.
My Web Store, Web Order & Web POS — Web Store tab
The Web Store tab: the nine-row checklist with three rows ticked and the blue "next" row showing its button, the tool buttons row, and the licence card with both ticks.

29.5Getting items ready: Readiness and Web Categories

OwnerStaff

A website built from thousands of items needs photos, and a short list of categories instead of the dozens of item groups a shop collects over the years. Two screens handle this.

Web Store Readiness

Press Photo readiness. The screen counts ITEMS, BARCODE, PHOTO, CATEGORIES MAPPED and HIDDEN, shows photos by source, and gives a Score / 100. Five checks are listed: Order Link on, 60% or more photos, Categories mapped, Shop mobile set, Banner set. The grid below lists each group with its Barcode % and Photo %; click a header to sort, double-click a row to clean up that category. Buttons under ACTIONS jump to every other screen.

Web Categories

Press Categories. The grid lists every item group with its item count, a Suggested category, the Web category you choose, a Sort number and a Hide tick. The screen says it plainly: the item groups themselves are never changed, so your reports stay as they are.

  1. In Categories, pick your TRADE at the top, for example Grocery.
  2. Press Apply suggestions. Spelling variations of one group get one category, and junk groups are ticked Hide. The status line reads, for example, 83 groups → 15 categories · 17 hidden.
  3. Fix any row by typing in Web category, or select rows with the row header on the left (Ctrl+click for more) and use SET SELECTED ROWS TO.
  4. Press Save (Ctrl+S). Nothing is written until you do. Preview on web shows the result in the browser.
Example Over the years Gurunanak Mart made the groups "DAL", "Dals", "PULSES" and "Dal Loose". After Apply suggestions all four show under one web category "Dals & Pulses", and the groups "OLD STOCK" and "TEST" are hidden. The Sale Register still shows the four groups as before.
Tip Pressing Apply suggestions a second time asks whether to overwrite categories you already saved. Answer No to fill only the groups that are still empty.
Web Store Readiness
The Readiness screen with the five counters, the Score, the five checks (some ticked), the ACTIONS buttons and the groups grid sorted by Photo %.
Web Categories
Web Categories after Apply suggestions: TRADE set to Grocery, misspelt groups mapped to one category, two junk groups with Hide ticked, and the status line showing groups → categories · hidden.

29.6Product photos

OwnerStaff

A photo can reach an item four ways: your own picture on Item Master (Chapter 3); a barcode match in the product directory; a search of the item's name on photo sources you switch on; or, for items with neither barcode nor photo, an AI drawing made with the shop's own key. A photo found by name or drawn by AI is never saved until you approve it.

By barcode

An exact match, so the photo is saved straight away.

By name

A guess, so these photos wait in Photos to review until you tick them.

Find product photos (the Add photos button) runs in the background for hours while you keep billing. It shows BY BARCODE and BY NAME counters, Start, Pause, Resume, Stop, Photo sources and Review photos buttons, and an ACTIVITY log. Two ticks matter: Run automatically when Speed Plus starts and Also search by name.

  1. Press Start. Close the screen if you like; the search continues. If you close Speed Plus the search stops; press Start again next time, or tick Run automatically when Speed Plus starts.
  2. When TO REVIEW shows a count, press Review photos. In Photos to review, click the right pictures and press Use ticked photos; press Reject the rest of this page for the wrong ones. Other photos… opens more choices for one item.
  3. For one item, open Item Master, type the name and press Find photo under the picture. Click the picture that is right; nothing is saved until you click one. Change the words and press Search if the results are off.
Example Gurunanak Mart starts the search at closing time. By morning the barcode counter has found photos for most packed goods, and TO REVIEW shows 400 photos found by name for loose and local items. A staff member spends half an hour in Photos to review, ticks the right ones and rejects the rest. Items with no barcode and no photo are left for AI product photos.
Caution The review screen warns pharmacies in its own words: Medicines: check the strength and the pack on every picture before you tick it.

Photo sources lists six sources under plain code names. Product Library (real packaged products sold in India), Archive 1 and Archive 2 (freely licensed photos) are free and ready. Studio A and Studio B are free stock-photo libraries that need a key; your dealer sets them up on this PC (the key boxes and the How to get the key guide appear only after the dealer unlocks Dealer setup). Wide Search searches the whole web; it is paid, set up by your dealer, and Speed Plus asks before each run whether to use it. Below the sources, choose which photos may be shown to you: Only photos that are free to use (safest), Also photos that ask for a credit line (the photographer's name is saved, but your website does not print it yet), or Any photo, even if its licence is not known. Tick Look among products sold in India first to rank Indian packs higher.

AI product photos appears only for items with no barcode and no photo of their own, and never for a pharmacy trade. First open AI photo settings, enter the shop's own key, Test and Save. Then tick the items, read or edit the PROMPT, and press Generate. Each picture gets a colour: Green - good to use, Amber - usable, look at it first, Red - do not use. Press Use this photo, Skip, Regenerate, or Approve all green for the batch. Every try is charged to the shop's own account; a monthly cap in AI photo settings stops runaway spending.

Tip After adding a key or switching on another source, press the Search again by name… link on the Find product photos screen and confirm, then press Start. It re-runs the names where nothing was found or you said no.
Find product photos
Find product photos running: BY BARCODE and BY NAME counters filling, the ACTIVITY log scrolling, and the blue Review photos button showing a count waiting.
Photos to review
The review page with four items, candidate pictures under each, two ticked, and the Use ticked photos and Reject the rest of this page buttons.

29.7Website Studio

Owner

Website Studio gives the website its switch, its address and its look. It opens in your browser from the checklist (Shop name and look → Open) or from the Readiness screen. Speed Plus signs you in; if it cannot, the browser asks. It is a wizard of eight steps with a Live preview on the right that follows every tap. Customers see changes only after you press Save & continue.

  1. Switch the website on. Website is On or Off. Off hides the website completely; counter billing keeps working either way. Browse without login: On lets anyone look around, Off makes customers log in first. Price for visitors: Show list price or Ask for price (29.8). Shop type sets trade extras such as medicine names, sizes and order-for-date.
  2. Choose your web address. A short name customers can read out on the phone, all in one word, for example gurunanakmart. The website then lives at https://gurunanakmart.bazarai.in. You can change it later. The step also shows I already own a domain name (like yourshop.com); see the note below.
  3. Your shop's details. Website headline (empty = your shop name), Line under the headline, About the shop, Address, Open hours and WhatsApp number. Put the number you actually answer.
  4. Pick a look. Choose a Page shape (Automatic, Simple, Compact list, Showcase or Shop), then one of twelve colour presets: Fresh, Clean, Bold, Night, Warm, Minimal, Agri, Hardware, Electrical, Gift, Auto and Kitchen. Tick Change colours, font and photo shape myself to adjust Colours, Font, corner rounding and Square photos or Tall photos on top of a preset.
  5. Banner & logo. Pick any wide photo and your logo; they are resized for you and save the moment you pick them.
  6. Share your website. Copy link copies the address. Copy message copies a ready WhatsApp message with the link. Open store shows the live page. Print the QR code shown here for the counter.
  7. Connect. Links for the Rate Us tab (29.10).
  8. Posts. Offers for the Offers tab (29.10).

Website Studio also holds Show MRP struck through and the choice between Hide items that are finished and Grey out items that are finished.

Example The owner of Gurunanak Mart sets Website is On, Browse without login On and Price for visitors Show list price. In step 2 he types gurunanakmart, in step 4 picks Fresh with Square photos, and in step 5 adds a photo of his shop front. Step 6 gives him the QR code, which he prints for the counter and the delivery bags.
Note Your own domain is shown in step 2, but it is not available on the live service yet. Use the free bazarai.in address.
Website Studio — step 4, Pick a look
Website Studio at Pick a look: the preset tiles with Fresh selected, Square photos chosen, and the Live preview on the right showing the banner, logo and item cards.
Website Studio — step 1, Switch the website on
Website Studio step 1: the Website is On switch, Browse without login, Price for visitors set to Show list price, and Shop type.

29.8Prices on the website New in 2026

OwnerAccountant

The website shows the price your customer will pay at the counter. Two server changes in October 2026 make this hold. Nothing needs updating on your PC.

Tax-inclusive shops. A shop whose Sale Type is Tax Inclusive with automatic price reduction sends rates without tax to the server. The website now adds the tax back, so the item card, the cart and the checkout show the payable price, and "% off" against MRP compares like with like. MRP is shown as it is. A Tax Exclusive shop still lists its rate before tax; the tax is added on the bill.

Example A juice pack sells at Rs 45 MRP with 28 % GST on a tax-inclusive Sale Type. Speed Plus sends Rs 35.16 (45 ÷ 1.28). Earlier the website showed Rs 35.16 and a "22% off" badge, and the bill said Rs 45. Now the website shows Rs 45, no false discount, and the bill agrees.

Signed-in customers. Visitors see prices by Price for visitors in Website Studio. A customer who has signed in (for example at their first checkout) used to see prices by the Web Order tab's Prices customers see, which starts as Hide prices. So after the first order every item showed "Ask for price". Now a signed-in customer never sees less than a visitor. When anyone may browse and visitors see rates, a signed-in customer whose own view would show no rate sees the list rate, and the order is priced the same way.

Your settingsWhat a signed-in customer sees
Browse without login On, Show list priceAt least the list rate. A linked party with its own rate sees that rate.
Price for visitors = Ask for price, or Browse without login OffWhat the Web Order tab's Prices customers see allows (Chapter 28).
Tip After your first sync, compare one item's price on the website with the same item on a bill. If they differ, check the Sale Type's tax setting and tell your dealer.
Customer's phone — item card with payable price
Two item cards on the store: the payable price, the MRP struck through and the % off badge, with + Add under each.

29.9What the customer sees, and the order coming back

CustomerStaff

The customer opens the link on a phone and sees the banner, the shop name and hours, a Search items box, Shop by Category tiles, Today's offers if any, and item cards with photo, name, unit and rate, with the MRP struck through if you switched that on. Items with sizes or colours show a Choose button. A finished item shows Out of stock or is hidden, as you chose. The footer reads Powered by Speed Plus.

  1. Tap + Add. The cart bar at the bottom counts items and the total. Tap View cart →.
  2. In Your Cart, tap Checkout. Choose Pick up from the shop or Home delivery (with a Delivery address), then Cash on delivery, UPI on delivery (pay by UPI when you get the order) or Khata (account), add a Note for the shop (optional), and tap Place order.
  3. A first-time phone gets a login sheet: Your mobile number, Your name, Continue. A 6-digit code arrives on WhatsApp; type it. Resend code is there if it does not come.
  4. The page shows Order placed with the order number at once. View my orders shows its progress later.

A shop can set a Minimum order (Order rules on the Web Order tab). Order for date appears for sweets and bakery shop types. For items marked as needing a prescription, the page asks the customer to send it on WhatsApp after ordering; nothing is attached on the page. If the phone loses signal, the page shows Offline · showing saved catalogue and still lists the items and rates it saw last. The Scan & Go in store button is covered in Chapter 37.

Back in Speed Plus, every Web Store order lands in the same Web Orders screen as Web Order (Chapter 28), opened from the Web Orders button on the Web Store tab. The remarks carry the customer's choices, for example Delivery: Pickup | Pay: COD. Convert to a Sale Order, Sale, Sale Challan, POS bill or KOT, pack and deliver exactly as Chapter 28 describes; the customer sees the status under My orders.

Example Mrs Kaur adds 1 basmati rice 5 kg at Rs 475 and 1 toor dal 1 kg at Rs 78. The cart bar reads 2 items · ₹553. She picks Home delivery and Cash on delivery and places the order. At the shop it shows in Web Orders with the remarks "Delivery: Home | Address: … | Pay: COD", and the staff press Convert to Sale.
The store on a phone: banner and logo, category tiles, item cards with photos and + Add, and the cart bar at the bottom showing "2 items · ₹553" with View cart →.

29.10Shop Hub: Offers, Rate Us, Rewards and Bill Link

OwnerCustomerStaff

The Shop Hub is the same website with a tab bar at the bottom: Shop, Offers, Rate Us and Rewards. The bar appears once the shop has posted an offer or added a Connect link. Everything the customer does happens at the one address, so the phone treats it as one place with one set of notifications.

Offers

Posts from the shop, newest first, one pinned on top. A card reads Offers seedha phone par with a Turn on button. Once the customer allows notifications, each new post rings the phone, and a tap opens this tab. At most two notifications a day. Website Studio calls this the Updates tab.

Rate Us

The links from Website Studio step 7 (Rate us on Google, Directions, Instagram, Facebook, YouTube, WhatsApp Channel), plus WhatsApp (the number from step 3), Call and Add to Home Screen. Empty links show no button. Only each site's own address is accepted.

Rewards

After the WhatsApp login: Your points with value and expiry (shown only when the shop runs a loyalty scheme (Chapter 21) and the customer is a member), and Your orders with status and bill amount. Order again refills the cart at today's rates. Points are redeemed at the counter.

Bill Link

A link that opens one bill. First comes How was your visit? with Rate us on Google and See my bill; See my bill shows the lines, the total and a button that opens your store.

Posting an offer. In Website Studio step 8, give the post a Title and Details, tick Pin this post to the top if you want it first, and press Post. Daily Posters can post from Speed Plus too (29.11).

OwnerWebsite Studio · Posts
post
Sp9Pos serverOffers tab
notification
Customer's phonetap opens Offers

Sending a Bill Link. A Send Bill Link button sits on the POS Bill Book (Chapter 13), the Food Bill Book (Chapter 33) and the print window (Chapter 7). Pick a saved, settled sale bill and press it. If the bill has no customer mobile, Speed Plus asks for a 10-digit number. With a WhatsApp credit available (Chapter 19) the link is sent straight away using one credit, and Speed Plus confirms Bill link sent on WhatsApp to the number. With no credit, or if the credit send fails, WhatsApp Web opens with the message ready for you to send. It is a button, never automatic.

Example Before Diwali, Gurunanak Mart posts "Dry fruit gift boxes, 10% off till 31 Oct" with Pin this post to the top ticked. The 140 customers who turned on notifications get one ring each. A customer taps it, lands on the Offers tab and orders two boxes from the Shop tab.
Tip On an iPhone, notifications work only after the customer adds the website to the home screen. The Offers tab recognises an iPhone and shows the three-step Add to Home Screen help on its own.
The Offers tab with the "Offers seedha phone par" card and its Turn on button, a pinned post with a photo, two older posts, and the Shop / Offers / Rate Us / Rewards tab bar.
Customer's phone — Bill Link
A Bill Link on the customer's phone. Left: How was your visit? with Rate us on Google and See my bill. Right: after See my bill, the bill lines, the total and the button that opens the store.

29.11Daily Posters

OwnerStaff

Press Daily posters on the Web Store tab. Its subtitle says what it does: ready-to-send pictures built from today's offers, sales and stock. Press Make today's posters and Speed Plus draws up to four PNG posters from what you have today, such as Today's Offer, Best Sellers, New Arrivals, Festival and Clearance, plus a tall story-size copy of the first one, using your item photos (or a coloured tile where there is none).

  1. Pick a poster under TODAY; it shows in PREVIEW.
  2. Press Copy image and paste it in WhatsApp. Share on WhatsApp also copies the picture and shows the caption to paste with it; it does not send anything by itself.
  3. Press Post to my store, tick 1 to 4 pictures (or add a photo from this PC), give the post a title and a note, keep Notify customers ticked if you want a phone notification, and press Post. It appears on the Offers tab as one post and sends one notification, not one per picture.
  4. Regenerate redraws a poster, Open folder shows the day's files, and Auto-make at startup builds them when the screen opens.
Example On Saturday morning the screen makes a Best Sellers poster and a Today's Offer poster for the dry fruit boxes. The owner copies the first into his WhatsApp status and posts both to the store as one post with Notify customers ticked.
Note With no sales and no offer set, the screen says Nothing to put on a poster yet - add some items, sales or an offer first.
Daily posters
The Daily posters screen: today's posters listed under TODAY, one shown large in PREVIEW, and the Copy image, Share on WhatsApp and Post to my store buttons.

29.12Licence, trial and the next release

OwnerDealer

Licence The Web Store needs its own card from your dealer. Enter it in the License No. box of Your Web Store licence on the Web Store tab, with the dealer's Partner Code if given, and press Save & Sync to Server. The server checks the card and the line after the boxes reports the result. Checklist row 3 shows the same state:

StateMeaning
Not enteredNo card yet and the trial has not started. The trial starts the first time a customer opens your live store, or when you save the website in Website Studio with the website On.
Free trial — 12 days leftThe 15-day trial is running; customers can order. Enter the card before the days run out.
LicensedThe server confirmed the card.
Closed — enter a licence to open againThe trial ended with no card. The website stays closed until a License No. is entered and synced.

A card typed but not synced reads will be checked on webjaadu when you press Save & Sync. Nothing counts as licensed until the server says so. The Web Store card does not open Web Order, and the Web Order card does not open the Web Store.

Example Gurunanak Mart switches its website on in Website Studio on 3 November, and the trial starts. On 6 November row 3 reads Free trial — 12 days left. The dealer brings the card on 10 November; the owner types it, presses Save & Sync to Server, and row 3 reads Licensed.
Note Coming soon Web Store Design Studio. The next release adds 22 ready templates (8 free, 14 premium on a separate dealer card), a festival mode that dresses the site for Diwali, Holi and other dates, extra pages, and phone pairing by QR so you can edit the website from your phone. Until then, use the twelve colour presets in step 4.

29.13Troubleshooting

OwnerDealer
The website on a phone while the Web Store switch is off: a lock, Store unavailable, and the line Store is off.
What you seeWhyWhat to do
Store unavailable with the line Store is off on the websiteThe Web Store's own switch is off. A wrong shop code in the link, or a shop removed from the server, shows the same words.Website Studio step 1: set Website is On, then Save & continue. If it is already On, copy the address again from Your shop's address and send that link.
Ordering is currently offThis message belongs to Web Order (its Take orders on this link switch), not the Web Store.See Chapter 28. For the Web Store, check Website Studio step 1 and the licence row.
This store is not open right nowThe 15-day trial has ended and no Web Store card is recorded.Enter the License No. on the Web Store tab and press Save & Sync to Server (29.12).
Nothing new reaches the store; checklist row 2 reads Off — nothing reaches your store yetWeb Store is on is off on this PC, often after moving to a new PC.Press Turn on in row 2, or tick it and press Save & Sync to Server.
Every item shows Out of stockWebsite stock is purchases minus sales; opening stock does not count.Tick I do not keep stock — show every item as available and Save & Sync to Server, or start entering purchase bills (Chapter 9).
No photos on the website, only letter tilesPhotos go only from a PC with Web Store is on (or Web POS or Web Order) ticked. Older versions sent photos only when Web POS was on.Fixed in version 261030; update with Help → Check for Updates. Check the tick, press Save & Sync to Server and wait a few minutes.
Website price lower than the bill on a tax-inclusive shopThe website used to list the rate without tax.Fixed on the server in October 2026 (29.8). If it still differs, check the Sale Type's tax setting and tell your dealer.
Website price lower than the bill on a tax-exclusive shopA Tax Exclusive shop lists its rate before tax; GST is added on the bill.Expected. Tell customers that prices are before GST, or use a tax-inclusive Sale Type.
Customers see prices until their first order, then "Ask for price"Signed-in customers used to follow the Web Order tab's price choice, which starts as Hide.Fixed on the server in October 2026. If it still happens, Price for visitors is Ask for price or Browse without login is Off; choose a showing option on the Web Order tab and Save & Sync.
Link does not openAddress mistyped, website off, or licence closed.Use Copy link in step 6 instead of typing. Check step 1 and the licence row.
Order placed, nothing in Web OrdersThe shop PC is off or Speed Plus is closed.Start Speed Plus on the PC with the Web Store tick. Waiting orders come down.
No Shop Hub tab barA new shop shows the tabs only after it has a post or a Connect link.Post one offer (step 8) or fill one link (step 7).
Offers on this phone are blockedThe customer's browser has notifications off for this site.Allow notifications for the site in the browser settings, then tap Turn on again.
AI button missing on an itemThe item has a barcode or a photo, or the trade is pharmacy.Use Find photo on Item Master instead.

Questions and answers

Do I need Web Order to run a Web Store?

No. They are separate products with separate cards and switches. Store customers sign in and order under the Web Store's own switch and card, even with Web Order off. Orders from both land in the same Web Orders screen (Chapter 28).

What is my website's address?

The free web address you choose in Website Studio step 2, in the form https://yourshop.bazarai.in. The Web Store tab shows it under Your shop's address with a Copy button.

Can I use my own domain name?

The option is shown in Website Studio, but it is not available on the live service yet. Use the free bazarai.in address.

My website says "Store is off". Which switch is it?

The Web Store's own switch in Website Studio step 1. Set Website is On and press Save & continue. "Ordering is currently off" would be the Web Order switch instead.

Does the website work when my shop PC is off?

Customers can still browse and order. The order waits on the server and reaches Speed Plus when the PC is next on.

How long is the free trial?

15 days from the day a customer first opens your live store, or you first save the website in Website Studio with the website On. The checklist shows the days left. After that the website closes until a License No. is entered and synced.

Will Web Categories change my item groups or reports?

No. It only records which website category each group belongs to and which are hidden. The groups themselves are never changed.

Can I bill while photos are downloading?

Yes. The search runs in the background. If billing feels slow, press Pause and resume after hours.

Which photo sources cost money?

Product Library, Archive 1 and Archive 2 are free and ready. Studio A and Studio B are free but need a key set up once. Wide Search is paid and set up by your dealer; Speed Plus asks before using it.

Why does an item have no AI photo button?

AI photos are only for items with no barcode and no photo, and not for pharmacy shops. Use Find photo on Item Master for the rest.

Is a found or AI photo saved without my say?

No. Barcode matches are exact and save at once. Name matches wait in Photos to review; AI pictures need Use this photo or Approve all green.

My photos never reached the website. Why?

Older versions sent photos only from a PC with Web POS switched on. Fixed in version 261030; update with Help → Check for Updates, keep Web Store is on ticked and press Save & Sync to Server.

How do I hide prices from the public?

In Website Studio step 1 set Price for visitors to Ask for price, or switch Browse without login off. Signed-in customers then see what the Web Order tab's Prices customers see allows.

My customers saw "Ask for price" after their first order. Is that fixed?

Yes, on the server, in October 2026. When visitors may browse and see rates, a signed-in customer always sees at least the list rate (29.8).

My shop bills tax-inclusive. Why did the website show a lower price than the bill?

The website used to list the rate without tax. Since October 2026 it adds the tax back and shows the payable price; nothing to change on your PC.

Why does the website show "Out of stock" for things on my shelf?

Website stock is purchases minus sales; opening stock is not counted. Tick I do not keep stock on the Web Store tab, or enter your purchase bills (Chapter 9).

Does the customer need an app?

No. Any phone browser works. Add to Home Screen on the Rate Us tab puts your logo on the phone like an app and, on iPhone, is needed for notifications.

How many notifications can I send?

Two a day per shop. Posting from Daily Posters sends one notification for the whole batch.

Does Send Bill Link go out on every bill?

No. It is a button on the POS Bill Book, the Food Bill Book and the print window. A link is sent only when someone presses it. With a WhatsApp credit it goes out straight away and uses one credit (Chapter 19); otherwise WhatsApp Web opens with the message ready.

Where do the points on the Rewards tab come from?

From your loyalty scheme in Speed Plus (Chapter 21). The website shows balance, value and expiry after login. Redemption is at the counter.

Can two PCs in the shop both send to the website?

Tick Web Store is on on one PC only, so two PCs do not overwrite each other's items and photos.

I moved Speed Plus to a new PC. Why is the store not updating?

The settings came with the company, but Web Store is on belongs to the PC and starts off on a new one. Press Turn on in checklist row 2.

What is the "Scan & Go in store" tick on the Web Store tab?

It lets customers in your shop scan items with their own phone and bring the cart to your counter. Chapter 37 explains it.

I changed the preset but customers still see the old look.

The preview is only a preview. Press Save & continue in Website Studio, then ask the customer to reload the page.

Videos on this topic

Product Photo Sources: Which Are Free, Which Are Paid, and Which Photo Should You Use?

Web Store·Oct 2026

Website Studio: 8 Steps From Switch to Share | Speed Plus 9

Web Store·Oct 2026

How Customers Place an Order on Your Web Store | Speed Plus 9

Web Store·Oct 2026

AI Product Photos: What to Check Before Using Them | Speed Plus 9

Web Store·Oct 2026

Wrong Product Photo? Review Before You Save | Speed Plus 9

Web Store·Oct 2026

Too Many Categories? Organise Your Online Store | Speed Plus 9

Web Store·Oct 2026

See Speed Plus 9 on your own data.

Tell us your trade and how you bill today. We will show you the same work in Speed Plus 9, on a call or at your shop.