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What it does
A customer forgot one item and runs back into the shop. Do not make the line wait. Park the bill and serve the next person.
History on the same bar lists the last saved POS bills, in case you need to open one again.
13.3Hold a Bill and Recall It
A customer forgot one item and runs back into the shop. Do not make the line wait. Park the bill and serve the next person.
- With the items on screen, press Hold on the bottom bar. The bill is put aside and the screen is empty again.
- Bill the next customer as usual.
- When the first customer comes back, click the small search button next to Hold. The list of held bills opens with Mobile, Bill No., Time and Bill Amt.
- Double-click the bill. It loads with all its items. Add the missing item, take the money and press Save.
History on the same bar lists the last saved POS bills, in case you need to open one again.
Note A held bill is checked like a new bill when you finally save it. If the customer is over the credit limit, Speed Plus asks the credit question at Save (or asks for the approver, when approvals are on). Putting a bill on Hold asks nothing.
Read every step in the guide: Point of Sale (POS), section 13.3
Questions and answers
Can I hold a bill and serve the next customer?
Yes. Press Hold. Later click the search button next to Hold, double-click the held bill and finish it.