On this page
What it does
The four buttons at the top of Touch KOT decide where the food goes and which price list applies.
Each type has its own price list (33.6). You can rename the four buttons in your own words in Options → Hotel and restaurant, row Rename (boxes Dine In, Room, Delivery, Pick-Up), for example "Parcel" instead of PICK UP. The behaviour stays the same.
33.2Order types
The four buttons at the top of Touch KOT decide where the food goes and which price list applies.
| Button | Use it for | What changes |
|---|---|---|
| DINE IN | Guests at a table. | You must pick a table. The KOT is linked to the table; the bill clears the table. |
| ROOM | Room service in a hotel. | You pick a room with a checked-in guest. The KOT is posted to that guest's stay and appears on the check-out bill as Food Charges (Chapter 34). A vacant room is refused: "Billing not allowed in Vacant Rooms". |
| DELIVERY | Home delivery. | No table. Fill Customer's Name, Mobile, Address and Locality. The order waits under Delivery on Food Service until it is billed. |
| PICK UP | Take-away from the counter. | No table. Name and mobile are optional. |
Each type has its own price list (33.6). You can rename the four buttons in your own words in Options → Hotel and restaurant, row Rename (boxes Dine In, Room, Delivery, Pick-Up), for example "Parcel" instead of PICK UP. The behaviour stays the same.
Read every step in the guide: Restaurant Billing with Touch KOT, section 33.2
33.6Price lists: which rate applies where
Every batch of an item carries several prices (Chapter 3): MRP, Sale Price, Basic Price, Purchase Price, Self Value Price and Min. Sale Price. The restaurant uses them as four price lists, one per order type.
- On Food Service click Rate Settings.
- Choose a price for each of Table Service, Room Service, Delivery and Pickup. For example Sale Price for tables, MRP for room service, Basic Price for delivery partners.
- Click Apply Rates ("Rates Applied").
From then on, pressing DINE IN, ROOM, DELIVERY or PICK UP on Touch KOT sets the Price box to that list, and every item added takes its rate from it. The cashier can still change the Price box for one order, or type a new rate on a line with Enter New Price, if the user has the right.
| Setting | Where | Effect |
|---|---|---|
| Rate Settings (four lists) | Food Service → Rate Settings | Price list per order type on Touch KOT. |
| Apply Price (By Default) | Options → POS | Counter and POS screens. Touch KOT does not use it: with no list set in Rate Settings it starts on Sale Price. |
| Rate Mode for Tablio | Waiter App Integration → Settings | Not used by the Tablio phone app. The phone always shows the Sale Price (Chapter 32). Keep Table Service on Sale Price so phone and PC agree. |
Read every step in the guide: Restaurant Billing with Touch KOT, section 33.6
Questions and answers
Which price does room service use?
The list chosen for Room Service under Rate Settings on the Food Service screen (33.6).
How do I post a guest's dinner to the room?
Press ROOM, pick the room, take the KOT, and at settlement put the amount in Hold Amt (Checkout). It appears on the check-out bill (Chapter 34).