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What it does
When the POS entry is set to print type Thermal (Receipt Printer) in Manage Bill Formats, the Point of Sale prints a text slip made for roll printers. It carries the shop heading and GSTIN, the bill details, the items, the net amount, the payment lines, the amount in words and a GST summary: one line per GST rate with the sale amount, CGST, SGST, IGST and total tax.
A cut after every copy. Each copy ends with a paper feed and a cut, so two copies come out as two separate slips: one for the customer, one for your file. A printer without a cutter ignores the cut. If the POS prints through a Crystal design instead, each copy is sent as its own print job; then the printer driver's "cut after document" setting must be on for the cut.
7.6Thermal receipts at the POS: GST summary and a cut after every copy New in 2026
When the POS entry is set to print type Thermal (Receipt Printer) in Manage Bill Formats, the Point of Sale prints a text slip made for roll printers. It carries the shop heading and GSTIN, the bill details, the items, the net amount, the payment lines, the amount in words and a GST summary: one line per GST rate with the sale amount, CGST, SGST, IGST and total tax.
- Help → Manage Bill Formats → POS → Thermal (Receipt Printer).
- Choose the Printer / COM port, the Receipt style and the Paper width (2 Inch = 58 mm, 3 Inch = 80 mm).
- Set the copies in General Settings → POS print and barcode → No. of Copies to Print (1 to 4).
| Choice | What the slip shows |
|---|---|
| Style 1, Style 2, Style 4 | The full slip with the amount in words and the GST summary. |
| Style 3 | A compact slip: no amount in words, no GST summary. |
| 2 Inch, local sale | GST%, SALE AMT, CGST, SGST, and a separate "Total GST" line. |
| 2 Inch, inter-state sale | GST%, SALE AMT, IGST, TGST. |
| 3 Inch | GST%, SALE AMT, CGST, SGST, IGST, TGST and a Total row. |
A cut after every copy. Each copy ends with a paper feed and a cut, so two copies come out as two separate slips: one for the customer, one for your file. A printer without a cutter ignores the cut. If the POS prints through a Crystal design instead, each copy is sent as its own print job; then the printer driver's "cut after document" setting must be on for the cut.
Read every step in the guide: Printing Formats, section 7.6
Questions and answers
The thermal printer does not cut between copies.
The POS thermal slip cuts after every copy only on a printer with a cutter; many 58 mm printers have none. If the POS prints through a Crystal design, switch on "cut after document" in the printer driver. The regular Sale bill screen sends all copies in one job, so the cut comes at the end.
My thermal slip has no GST summary.
The receipt style is Style 3, the compact one. Choose Style 1, 2 or 4 in Manage Bill Formats → POS.